Google Play Ratings and Review drop down

Incident Report for AppFollow Status Page

Resolved

Google Play reported the issue to be resolved.
Posted May 11, 2026 - 07:47 UTC

Monitoring

Since around April 21, Google Play apps have experienced a significant drop in ratings and reviews, with decreases of up to 60–80% in some cases. This appears to be a widespread issue affecting many apps. Google has confirmed the problem on their end and indicated that a fix is expected to be rolled out starting May 5, 2026.
Posted May 05, 2026 - 08:20 UTC

Update

There seems to be an issue on the Google Play side, and many apps are experiencing a drop down in rating and reviews (mostly positive). It seems to be affecting many apps, and we’re currently investigating any actions that can be taken from our end, while waiting for Google to roll out a fix. We will keep our clients updated.
Posted Apr 29, 2026 - 09:16 UTC

Identified

There seems to be an issue on the Google Play side, and many apps are experiencing a drop down in rating and reviews (mostly positive). It seems to be affecting many apps, and we’re currently investigating any actions that can be taken from our end, while waiting for Google to roll out a fix. We will keep our clients updated.
Posted Apr 29, 2026 - 09:15 UTC

Investigating

There seems to be an issue on the Google Play side, and many apps are experiencing a drop down in rating and reviews (mostly positive). It seems to be affecting many apps, and we’re currently investigating any actions that can be taken from our end, while waiting for Google to roll out a fix. We will keep our clients updated.
Posted Apr 22, 2026 - 09:00 UTC
This incident affected: Google Play (Ratings, Reviews).