Trustpilot Data Collection Unavailable
Identified - A temporary fix has been deployed and services are operating. We are continuing work on a long-term solution.
Apr 23, 2026 - 15:33 UTC
Investigating - We are currently experiencing a global issue with Trustpilot data collection. Search, ratings, and reviews are temporarily unavailable. Our team is investigating.
Apr 22, 2026 - 08:46 UTC
Uptime over the past 90 days. View historical uptime.
Watch Operational
90 days ago
99.96 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
App Store Operational
90 days ago
100.0 % uptime
Today
Data Source Connection Operational
Reply to Reviews Operational
ASO Operational
Downloads and Revenue Operational
Ratings Operational
Rankings Operational
Sending replies Operational
90 days ago
100.0 % uptime
Today
Google Play Operational
90 days ago
100.0 % uptime
Today
Data Source Connection Operational
Reply to Reviews Operational
ASO Operational
Downloads and Revenue Operational
Ratings Operational
Rankings Operational
Sending replies Operational
90 days ago
100.0 % uptime
Today
Amazon Operational
Ratings Operational
Microsoft Store Operational
Ratings Operational
Reviews Operational
Trustpilot Major Outage
90 days ago
98.97 % uptime
Today
Ratings Major Outage
90 days ago
97.45 % uptime
Today
Reply to Reviews Degraded Performance
90 days ago
98.43 % uptime
Today
Search Operational
90 days ago
100.0 % uptime
Today
Metadata Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
Zendesk Operational
Helpshift Operational
Freshdesk Operational
Discord Operational
Slack Operational
Salesforce Operational
Telegram Operational
Groove Operational
Usedesk Operational
Front Operational
Apple Search Ads Operational
Email Operational
Appsflyer Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Maintenance: Custom Instructions Apr 27, 2026 08:00-11:00 UTC

We will be performing scheduled maintenance on Custom Instructions on Monday, April 27, at 08:00 (UTC time) for up to 3 hours. During this time, creating and editing Custom Instructions may be temporarily unavailable. All other platform functionality will remain unaffected.

We appreciate your patience while we complete this update.
Posted on Apr 23, 2026 - 16:07 UTC
Apr 24, 2026

No incidents reported today.

Apr 23, 2026

Unresolved incident: Trustpilot Data Collection Unavailable.

Apr 22, 2026
Apr 21, 2026

No incidents reported.

Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

Apr 16, 2026
App Store Reply Publishing Issue
Resolved - Incident resolved.
Apr 16, 13:54 UTC
Investigating - App Store replies are currently failing to publish, and users may see an "Error while publishing" message. Our team is investigating.
Apr 16, 11:13 UTC
Apr 15, 2026
ASO and Keywords data Delay
Resolved - This incident has been resolved.
Apr 15, 08:49 UTC
Identified - We experienced a delay in ASO scoring calculations and Keywords data collection. The root cause has now been identified and resolved.

At this time, we are still processing the backlog generated during the incident. As a result, some delays in ASO scoring may continue until processing is fully completed.

We are actively working to restore normal performance as quickly as possible and will provide further updates if needed.
Apr 14, 17:01 UTC
Apr 14, 2026
Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

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