Monitoring - The issue with Keyword Data Collection delays has been successfully resolved. All keyword data is now being collected as expected.
Sep 30, 2024 - 11:20 UTC
Identified - We are currently encountering challenges with Apple data due to widespread changes in how Apple servers provide access to their functionalities. While we've made numerous adjustments over the past two weeks, new issues have surfaced in several areas of our product:

- Keyword Data Collection: Delays may occur.
- AppStore Login & Password Connection (2FA beta): Stability issues may arise after the 30-day auto-extension period ends.

Our team is working diligently to address these issues and is actively monitoring for potential impacts in other parts of our product as a result of Apple's changes. We will provide updates as we progress.

Sep 05, 2024 - 11:38 UTC
Watch ? Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
App Store Operational
90 days ago
100.0 % uptime
Today
Data Source Connection Operational
Reply to Reviews Operational
ASO Operational
Downloads and Revenue Operational
Ratings Operational
Rankings Operational
Sending replies Operational
90 days ago
100.0 % uptime
Today
Google Play Operational
90 days ago
100.0 % uptime
Today
Data Source Connection Operational
Reply to Reviews Operational
ASO Operational
Downloads and Revenue Operational
Ratings Operational
Rankings Operational
Sending replies Operational
90 days ago
100.0 % uptime
Today
Amazon Operational
Reply to Reviews Operational
Ratings Operational
Microsoft Store Operational
90 days ago
100.0 % uptime
Today
Ratings Operational
Reviews Operational
Sending replies Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
Zendesk Operational
Helpshift Operational
Freshdesk Operational
Discord Operational
Slack Operational
Salesforce Operational
Telegram Operational
Groove Operational
Usedesk Operational
Front Operational
Apple Search Ads Operational
Email Operational
Appsflyer Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 3, 2024

No incidents reported today.

Oct 2, 2024

No incidents reported.

Oct 1, 2024

No incidents reported.

Sep 30, 2024
Resolved - We experienced an issue with Google Play Country Connect parsing over the weekend, which may have caused data delays for clients with Country Connect enabled.
Sep 30, 11:37 UTC
Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024

No incidents reported.

Sep 26, 2024

No incidents reported.

Sep 25, 2024

No incidents reported.

Sep 24, 2024

No incidents reported.

Sep 23, 2024

No incidents reported.

Sep 22, 2024

No incidents reported.

Sep 21, 2024

No incidents reported.

Sep 20, 2024

No incidents reported.

Sep 19, 2024

No incidents reported.