App Store reviews mistakenly marked as deleted (Apple-side issue)
Investigating - Since June 30, Apple's App Store review service has been intermittently reporting some existing reviews as "not found". As a result, some App Store reviews may temporarily appear as deleted in AppFollow, and replies to them may be delayed. The issue is on Apple's side, it is reproducible directly in Apple's own developer console (App Store Connect) and is not specific to AppFollow. We are rolling out a workaround, will restore all affected reviews, and will deliver the pending replies. No action is needed on your side.
Jul 14, 2026 - 17:17 UTC
Uptime over the past 90 days. View historical uptime.
Watch Operational
90 days ago
99.99 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
App Store Partial Outage
90 days ago
100.0 % uptime
Today
Data Source Connection Operational
Ratings Operational
Reviews Operational
90 days ago
100.0 % uptime
Today
Reply to Reviews Partial Outage
ASO Operational
Downloads and Revenue Operational
Rankings Operational
Google Play Operational
90 days ago
100.0 % uptime
Today
Data Source Connection Operational
Ratings Operational
Reviews Operational
90 days ago
100.0 % uptime
Today
Reply to Reviews Operational
ASO Operational
Downloads and Revenue Operational
Rankings Operational
Amazon Operational
Ratings Operational
Microsoft Store Operational
Ratings Operational
Reviews Operational
Trustpilot Operational
90 days ago
88.2 % uptime
Today
Ratings Operational
90 days ago
54.25 % uptime
Today
Reply to Reviews Operational
90 days ago
98.57 % uptime
Today
Search Operational
90 days ago
100.0 % uptime
Today
Metadata Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
Zendesk Operational
Helpshift Operational
Freshdesk Operational
Discord Operational
Slack Operational
Salesforce Operational
Telegram Operational
Groove Operational
Usedesk Operational
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Apple Search Ads Operational
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Appsflyer Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 15, 2026

No incidents reported today.

Jul 14, 2026

Unresolved incident: App Store reviews mistakenly marked as deleted (Apple-side issue).

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026
Reply to Reviews Functionality Issue: Official API connect. New App Store agreement version
Resolved - Signing and updating agreements helps to resolve the issue.
Jul 2, 09:08 UTC
Identified - Reply to Reviews functionality may stop working if an agreement on the App Store side has expired. Please log in to App Store Connect and accept any pending agreements to restore the functionality.

Follow the instructions below to complete the process.

When a new version of the Paid Apps Agreement is available for you to sign, an alert appears in App Store Connect. You won’t be able to create a new app or In-App Purchase until you’ve agreed to the most recent version of the Paid Apps Agreement.

1. Select Business at the top of the page.

2. On the Agreements tab, find the Paid Apps row, then click View and Agree to Terms.

3. In the dialog, read and accept the terms, then click Submit.
Jun 24, 13:51 UTC
Jul 1, 2026

No incidents reported.

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