Investigating - We still see some cases where the replies are still not sending. Continuing the investigation.
Sep 20, 2023 - 10:40 UTC
Sep 20, 2023 - 10:40 UTC
Monitoring - We have implemented the fix and are monitoring the results. All replies should be going through normally.
Sep 20, 2023 - 09:42 UTC
Sep 20, 2023 - 09:42 UTC
Investigating - We are currently facing issues on sending replies to the stores, which return "Error while publishing" and "Your reply was not published, please check the Reply to Reviews integration." errors. Our team is already working on a fix for this issue, and we will provide updates as soon as we have them.
Sep 19, 2023 - 13:38 UTC
Sep 19, 2023 - 13:38 UTC
Identified - Responses for customers using the Google Play Console R2R invitation integration are encountering "Error while publishing." As a workaround, kindly set up the Service Account integration.
Aug 15, 2023 - 13:32 UTC
Aug 15, 2023 - 13:32 UTC
Identified - We're currently experiencing issues with sending replies to Microsoft reviews since March 11 due to third-party technical difficulties. We're pushing Microsoft to get this issue resolved asap.
Unfortunately, we cannot provide an ETA for when this issue will be resolved due to it being a third-party problem. We apologize for any inconvenience and will keep you informed of any updates.
Mar 29, 2023 - 18:32 UTC
Unfortunately, we cannot provide an ETA for when this issue will be resolved due to it being a third-party problem. We apologize for any inconvenience and will keep you informed of any updates.
Mar 29, 2023 - 18:32 UTC
Watch
Operational
AppFollow Web Application
API
Operational
API servers
App Store
Operational
Data Source Connection
Operational
Reply to Reviews
Operational
ASO
Operational
Downloads and Revenue
Operational
Ratings
Operational
Rankings
Operational
Sending replies
Operational
Google Play
Partial Outage
Data Source Connection
Operational
Reply to Reviews
Partial Outage
ASO
Operational
Downloads and Revenue
Operational
Ratings
Operational
Rankings
Operational
Sending replies
Operational
Amazon
Operational
Reply to Reviews
Operational
Ratings
Operational
Microsoft Store
Partial Outage
Ratings
Operational
Reviews
Operational
Sending replies
Partial Outage
Integrations
Operational
Zendesk
Operational
Helpshift
Operational
Freshdesk
Operational
Discord
Operational
Slack
Operational
Salesforce
Operational
Telegram
Operational
Groove
Operational
Usedesk
Operational
Front
Operational
Apple Search Ads
Operational
Email
Operational
Appsflyer
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.