Trustpilot Data Collection Unavailable
Identified - A temporary fix has been deployed and services are operating. We are continuing work on a long-term solution.
Apr 23, 2026 - 15:33 UTC
Investigating - We are currently experiencing a global issue with Trustpilot data collection. Search, ratings, and reviews are temporarily unavailable. Our team is investigating.
Apr 22, 2026 - 08:46 UTC
Uptime over the past 90 days. View historical uptime.
Watch Operational
90 days ago
99.96 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
App Store Operational
90 days ago
100.0 % uptime
Today
Data Source Connection Operational
Ratings Operational
Reviews Operational
90 days ago
100.0 % uptime
Today
Reply to Reviews Operational
ASO Operational
Downloads and Revenue Operational
Rankings Operational
Google Play Operational
90 days ago
100.0 % uptime
Today
Data Source Connection Operational
Ratings Operational
Reviews Operational
90 days ago
100.0 % uptime
Today
Reply to Reviews Operational
ASO Operational
Downloads and Revenue Operational
Rankings Operational
Amazon Operational
Ratings Operational
Microsoft Store Operational
Ratings Operational
Reviews Operational
Trustpilot Major Outage
90 days ago
90.09 % uptime
Today
Ratings Major Outage
90 days ago
61.8 % uptime
Today
Reply to Reviews Degraded Performance
90 days ago
98.57 % uptime
Today
Search Operational
90 days ago
100.0 % uptime
Today
Metadata Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
Zendesk Operational
Helpshift Operational
Freshdesk Operational
Discord Operational
Slack Operational
Salesforce Operational
Telegram Operational
Groove Operational
Usedesk Operational
Front Operational
Apple Search Ads Operational
Email Operational
Appsflyer Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 26, 2026

No incidents reported today.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026

No incidents reported.

May 20, 2026

No incidents reported.

May 19, 2026
Issue with creating App Store Source Connections
Resolved - This incident has been resolved.
May 19, 14:27 UTC
Monitoring - We experienced issues with creating App Store Source connections over the past week, approximately since May 11th. If you notice any of your App Store connections stuck in a "Pending" state, please remove the connection and set it up again.
May 19, 14:26 UTC
May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026
Switching to CloudFront
Completed - The scheduled maintenance has been completed.
May 13, 04:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 04:30 UTC
Scheduled - We will be switching watch.appfollow.io to CloudFront to improve DDoS protection and platform stability.

A short downtime is expected during the maintenance window. We appreciate your patience and understanding.
May 12, 08:46 UTC
May 12, 2026
Automated Replies Unavailable
Resolved - The issue affecting automated replies processing has been fixed. Automated replies are now being processed again.

Please note that there may still be some delays while the AI service catches up with a large backlog of messages. Our team is monitoring the situation to ensure processing returns to normal.
May 12, 18:18 UTC
Investigating - We are currently experiencing issues with automated replies processing. As a result, automated replies may not be sent as expected. Our team is investigating the issue and working on a resolution.
May 12, 16:14 UTC
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