Monitoring - The issue with Keyword Data Collection delays has been successfully resolved. All keyword data is now being collected as expected.
Sep 30, 2024 - 11:20 UTC
Identified - We are currently encountering challenges with Apple data due to widespread changes in how Apple servers provide access to their functionalities. While we've made numerous adjustments over the past two weeks, new issues have surfaced in several areas of our product:
- Keyword Data Collection: Delays may occur. - AppStore Login & Password Connection (2FA beta): Stability issues may arise after the 30-day auto-extension period ends.
Our team is working diligently to address these issues and is actively monitoring for potential impacts in other parts of our product as a result of Apple's changes. We will provide updates as we progress.
Sep 05, 2024 - 11:38 UTC
Watch
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Operational
90 days ago
100.0
% uptime
Today
API
?
Operational
90 days ago
100.0
% uptime
Today
App Store
Operational
90 days ago
100.0
% uptime
Today
Data Source Connection
Operational
Reply to Reviews
Operational
ASO
Operational
Downloads and Revenue
Operational
Ratings
Operational
Rankings
Operational
Sending replies
Operational
90 days ago
100.0
% uptime
Today
Google Play
Operational
90 days ago
100.0
% uptime
Today
Data Source Connection
Operational
Reply to Reviews
Operational
ASO
Operational
Downloads and Revenue
Operational
Ratings
Operational
Rankings
Operational
Sending replies
Operational
90 days ago
100.0
% uptime
Today
Amazon
Operational
Reply to Reviews
Operational
Ratings
Operational
Microsoft Store
Operational
90 days ago
100.0
% uptime
Today
Ratings
Operational
Reviews
Operational
Sending replies
Operational
90 days ago
100.0
% uptime
Today
Integrations
Operational
Zendesk
Operational
Helpshift
Operational
Freshdesk
Operational
Discord
Operational
Slack
Operational
Salesforce
Operational
Telegram
Operational
Groove
Operational
Usedesk
Operational
Front
Operational
Apple Search Ads
Operational
Email
Operational
Appsflyer
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
We experienced an issue with Google Play Country Connect parsing over the weekend, which may have caused data delays for clients with Country Connect enabled.
Sep 30, 11:37 UTC