Update - There seems to be an issue on the Google Play side, and many apps are experiencing a drop down in rating and reviews (mostly positive). It seems to be affecting many apps, and we’re currently investigating any actions that can be taken from our end, while waiting for Google to roll out a fix. We will keep our clients updated.
Apr 29, 2026 - 09:16 UTC
Apr 29, 2026 - 09:16 UTC
Identified - There seems to be an issue on the Google Play side, and many apps are experiencing a drop down in rating and reviews (mostly positive). It seems to be affecting many apps, and we’re currently investigating any actions that can be taken from our end, while waiting for Google to roll out a fix. We will keep our clients updated.
Apr 29, 2026 - 09:15 UTC
Apr 29, 2026 - 09:15 UTC
Investigating - There seems to be an issue on the Google Play side, and many apps are experiencing a drop down in rating and reviews (mostly positive). It seems to be affecting many apps, and we’re currently investigating any actions that can be taken from our end, while waiting for Google to roll out a fix. We will keep our clients updated.
Apr 22, 2026 - 09:00 UTC
Apr 22, 2026 - 09:00 UTC
Identified - A temporary fix has been deployed and services are operating. We are continuing work on a long-term solution.
Apr 23, 2026 - 15:33 UTC
Apr 23, 2026 - 15:33 UTC
Investigating - We are currently experiencing a global issue with Trustpilot data collection. Search, ratings, and reviews are temporarily unavailable. Our team is investigating.
Apr 22, 2026 - 08:46 UTC
Apr 22, 2026 - 08:46 UTC
Watch
Operational
API
Operational
App Store
Operational
Data Source Connection
Operational
Ratings
Operational
Reviews
Operational
Reply to Reviews
Operational
ASO
Operational
Downloads and Revenue
Operational
Rankings
Operational
Google Play
Degraded Performance
Data Source Connection
Operational
Ratings
Degraded Performance
Reviews
Degraded Performance
Reply to Reviews
Operational
ASO
Operational
Downloads and Revenue
Operational
Rankings
Operational
Amazon
Operational
Ratings
Operational
Microsoft Store
Operational
Ratings
Operational
Reviews
Operational
Trustpilot
Major Outage
Ratings
Major Outage
Reply to Reviews
Degraded Performance
Search
Operational
Metadata
Operational
Integrations
Operational
Zendesk
Operational
Helpshift
Operational
Freshdesk
Operational
Discord
Operational
Slack
Operational
Salesforce
Operational
Telegram
Operational
Groove
Operational
Usedesk
Operational
Front
Operational
Apple Search Ads
Operational
Email
Operational
Appsflyer
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Scheduled Maintenance: Custom Instructions May 4, 2026 08:00-11:00 UTC
We will be performing scheduled maintenance on Custom Instructions on Monday, May 4, at 08:00 (UTC time) for up to 3 hours. During this time, creating and editing Custom Instructions may be temporarily unavailable. All other platform functionality will remain unaffected.
We appreciate your patience while we complete this update.
Posted on Apr 24, 2026 - 12:30 UTC
We appreciate your patience while we complete this update.
Posted on Apr 24, 2026 - 12:30 UTC