Update - New reviews received after 15.06 shouldn't be duplicated, it is safe to reply to them. We are currently working on removing the duplicates created previously.
We'll keep you notified.

Jun 17, 09:09 UTC
Update - We are still working on the issue with duplicates. There might be some delays in collecting Google Play reviews today, on June 15th. Stay tuned!
Jun 15, 12:34 UTC
Monitoring - We have discovered that duplicated were caused by the changes made on the Google Play side in a way review ID is saved. We are currently adapting to these changes and continuously monitoring the situation. We have already deleted the majority of duplicates and applied the fix preventing duplicates from being sent to ticketing systems.
Jun 13, 13:14 UTC
Identified - Starting from June 7th we can see duplicates of Google Play reviews in AppFollow. We have found the root of the issue and removing all the duplicates now. We would recommend not to reply to these reviews until we have finished the cleaning because the reply might not get posted by the store. More updates to follow.
Jun 7, 13:13 UTC
Watch ? Operational
90 days ago
99.98 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
App Store Operational
Reply to Reviews Operational
ASO Operational
Downloads and Revenue Operational
Ratings Operational
Rankings Operational
Google Play Operational
Reply to Reviews Operational
ASO Operational
Downloads and Revenue Operational
Ratings Operational
Rankings Operational
Amazon Operational
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Microsoft Store Operational
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Slack Operational
Salesforce Operational
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Groove Operational
Usedesk Operational
Front Operational
Apple Search Ads Operational
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Operational
Degraded Performance
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Major Outage
Maintenance
Major outage
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No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jul 4, 2022

No incidents reported today.

Jul 3, 2022

No incidents reported.

Jul 2, 2022

No incidents reported.

Jul 1, 2022

No incidents reported.

Jun 30, 2022

No incidents reported.

Jun 29, 2022

No incidents reported.

Jun 28, 2022

No incidents reported.

Jun 27, 2022

No incidents reported.

Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022

No incidents reported.

Jun 23, 2022

No incidents reported.

Jun 22, 2022

No incidents reported.

Jun 21, 2022

No incidents reported.

Jun 20, 2022

No incidents reported.