We still see some cases where the replies are still not sending. Continuing the investigation.
Posted Sep 20, 2023 - 10:40 UTC
We have implemented the fix and are monitoring the results. All replies should be going through normally.
Posted Sep 20, 2023 - 09:42 UTC
We are currently facing issues on sending replies to the stores, which return "Error while publishing" and "Your reply was not published, please check the Reply to Reviews integration." errors. Our team is already working on a fix for this issue, and we will provide updates as soon as we have them.
Posted Sep 19, 2023 - 13:38 UTC
This incident affects: App Store (Reply to Reviews) and Google Play (Reply to Reviews).