App Store reviews mistakenly marked as deleted (Apple-side issue)

Incident Report for AppFollow Status Page

Investigating

Since June 30, Apple's App Store review service has been intermittently reporting some existing reviews as "not found". As a result, some App Store reviews may temporarily appear as deleted in AppFollow, and replies to them may be delayed. The issue is on Apple's side, it is reproducible directly in Apple's own developer console (App Store Connect) and is not specific to AppFollow. We are rolling out a workaround, will restore all affected reviews, and will deliver the pending replies. No action is needed on your side.
Posted Jul 14, 2026 - 17:17 UTC
This incident affects: App Store (Reply to Reviews).