Investigating - Data collection and display for both Android and iOS apps has ben facing issues, starting around March 23rd until now. Our team is already aware of the issue, and investigating the root cause.
Mar 31, 2025 - 17:26 UTC
Identified - We are currently experiencing issues with the Reply to Reviews functionality for Microsoft/Xbox Store apps due to recent changes on Microsoft’s end. Our team is actively working on a fix and will provide updates as soon as possible.

We appreciate your patience and apologize for any inconvenience.

Mar 28, 2025 - 14:26 UTC
Watch ? Operational
90 days ago
99.97 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
App Store Partial Outage
90 days ago
100.0 % uptime
Today
Data Source Connection Operational
Reply to Reviews Operational
ASO Partial Outage
Downloads and Revenue Operational
Ratings Operational
Rankings Operational
Sending replies Operational
90 days ago
100.0 % uptime
Today
Google Play Partial Outage
90 days ago
100.0 % uptime
Today
Data Source Connection Operational
Reply to Reviews Operational
ASO Partial Outage
Downloads and Revenue Operational
Ratings Operational
Rankings Operational
Sending replies Operational
90 days ago
100.0 % uptime
Today
Amazon Operational
Reply to Reviews Operational
Ratings Operational
Microsoft Store Degraded Performance
90 days ago
100.0 % uptime
Today
Ratings Operational
Reviews Operational
Sending replies Degraded Performance
90 days ago
100.0 % uptime
Today
Integrations Operational
Zendesk Operational
Helpshift Operational
Freshdesk Operational
Discord Operational
Slack Operational
Salesforce Operational
Telegram Operational
Groove Operational
Usedesk Operational
Front Operational
Apple Search Ads Operational
Email Operational
Appsflyer Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 2, 2025

No incidents reported today.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

Unresolved incident: Issues with Data Collection and Display - Channel Analytics page.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

Unresolved incident: Degraded Performance – Reply to Reviews (Microsoft/Xbox Store Apps).

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.