Investigating - Data collection and display for both Android and iOS apps has ben facing issues, starting around March 23rd until now. Our team is already aware of the issue, and investigating the root cause.
Mar 31, 2025 - 17:26 UTC
Identified - We are currently experiencing issues with the Reply to Reviews functionality for Microsoft/Xbox Store apps due to recent changes on Microsoft’s end. Our team is actively working on a fix and will provide updates as soon as possible.
We appreciate your patience and apologize for any inconvenience.
Mar 28, 2025 - 14:26 UTC
Watch
?
Operational
90 days ago
99.97
% uptime
Today
API
?
Operational
90 days ago
100.0
% uptime
Today
App Store
Partial Outage
90 days ago
100.0
% uptime
Today
Data Source Connection
Operational
Reply to Reviews
Operational
ASO
Partial Outage
Downloads and Revenue
Operational
Ratings
Operational
Rankings
Operational
Sending replies
Operational
90 days ago
100.0
% uptime
Today
Google Play
Partial Outage
90 days ago
100.0
% uptime
Today
Data Source Connection
Operational
Reply to Reviews
Operational
ASO
Partial Outage
Downloads and Revenue
Operational
Ratings
Operational
Rankings
Operational
Sending replies
Operational
90 days ago
100.0
% uptime
Today
Amazon
Operational
Reply to Reviews
Operational
Ratings
Operational
Microsoft Store
Degraded Performance
90 days ago
100.0
% uptime
Today
Ratings
Operational
Reviews
Operational
Sending replies
Degraded Performance
90 days ago
100.0
% uptime
Today
Integrations
Operational
Zendesk
Operational
Helpshift
Operational
Freshdesk
Operational
Discord
Operational
Slack
Operational
Salesforce
Operational
Telegram
Operational
Groove
Operational
Usedesk
Operational
Front
Operational
Apple Search Ads
Operational
Email
Operational
Appsflyer
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Apr 2, 2025
No incidents reported today.
Apr 1, 2025
No incidents reported.
Mar 31, 2025
Unresolved incident: Issues with Data Collection and Display - Channel Analytics page.
Mar 30, 2025
No incidents reported.
Mar 29, 2025
No incidents reported.
Mar 28, 2025
Unresolved incident: Degraded Performance – Reply to Reviews (Microsoft/Xbox Store Apps).